Billing Management
AccountManage your subscription, billing information, and payment methods.
Access your billing portal directly from your dashboard to manage subscriptions, update payment methods, download invoices, and view billing history.
Go to Dashboard →Managing Your Subscription
Access Billing Portal
From your dashboard, click on your profile menu and select "Billing" or look for the "Manage Billing" button in your subscription card.
Update Subscription
In the billing portal, you can:
- Upgrade or downgrade your plan
- Cancel your subscription
- View upcoming charges
- Modify billing cycle (if available)
Payment Methods
Manage your payment methods including:
- Add new credit/debit cards
- Update existing payment information
- Set default payment method
- Remove old payment methods
Billing History
Access complete billing history with options to:
- Download invoices as PDF
- View payment details
- Track subscription changes
- See refund information
Available Billing Features
- ✓Add multiple payment methods
- ✓Automatic payment retry on failure
- ✓Secure card storage with Stripe
- ✓Support for major credit cards
- •Automatic invoice generation
- •PDF download for accounting
- •Detailed usage breakdown
- •Tax calculation (where applicable)
Subscription Changes
When you upgrade to a higher tier plan:
- •Changes take effect immediately
- •Prorated billing for the current period
- •Instant access to all new features
- •No service interruption
When you downgrade your plan:
- •Changes apply at next billing cycle
- •Continue with current features until cycle ends
- •Receive credit for unused portion
- •Email notification before changes take effect
When you cancel your subscription:
- •Service continues until end of billing period
- •No further charges after cancellation
- •Data remains accessible in read-only mode
- •Can reactivate anytime
Payment Issues & Troubleshooting
Payment Failed
If a payment fails, we'll automatically retry multiple times over several days. Update your payment method in the billing portal to resolve the issue.
Card Declined
Contact your bank to ensure international transactions are enabled and sufficient funds are available. Try using a different payment method if the issue persists.
Billing Address Mismatch
Ensure the billing address matches exactly with your bank records. Update the address in your billing portal if needed.
Unexpected Charges
Review your billing history in the customer portal. Charges may include prorations for plan changes or failed payment retry fees.
Billing Support
- •Billing portal for all subscription management
- •Automatic invoice and receipt downloads
- •Real-time billing history and usage
- •Instant plan changes and cancellations
Need help with billing issues? Our support team is here to help.
- •Email support: billing@firebaseschemaviewer.com
- •Response time: Within 24 hours
- •Include your account email and issue details
Your payment information is handled by Stripe, a PCI DSS compliant payment processor. We never store or have access to your full credit card information.
Security Features
- • 256-bit SSL encryption
- • PCI DSS Level 1 compliance
- • Fraud detection and prevention
- • Secure tokenization of payment data
Privacy Protection
- • No storage of full card numbers
- • GDPR compliant data handling
- • Optional billing data deletion
- • Transparent privacy policy